Privacy Policy

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, Mente Plena, domiciled at the farm marked with number 177 Francisco de Quevedo Street, Colonia Arcos Vallarta in Guadalajara, Jalisco, C.P. 44130, México is responsible for the use and protection of your personal data, and in this regard, this Privacy Notice is made known to clients and / or patients:
I. II.
to. b. c. d. and. F.
g.
On the processing of personal data of clients and / or patients: We collect your personal data for the purposes mentioned in this Privacy Notice.
For what purposes will we use your personal data?
The personal data that we collect from you will be used for the following purposes that are necessary for the service you request:
Provide the services you have requested.
Evaluate the quality of the service we provide.
Communicate about changes in them.
Identify you as a client and / or patient of Mente Plena.
To comply with the obligations that we have contracted with you.
For internal administration purposes, establishment of clinical file and internal directory.
To carry out all the necessary internal procedures related to the current commercial relationship, including credit and payment issues.
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:
to. Notify you about new services or products that are related to those already contracted and acquired.
b. To send you relevant information about our services.
In case you do not want your personal data to be processed for these additional purposes, from this moment you can communicate the above by email and / or in writing.
The refusal to use your personal data for these purposes may not be a reason for us to deny the services and products that you request or contract with us.
III. What personal data will we use for these purposes?
To carry out the purposes described in this Privacy Notice, we will use the following personal data:
● ● ● ● ●
Identification data.
Contact information.
Drugs used previously or currently. Previous treatments.
Information about the family nucleus.
In addition to
informed in this privacy notice, we will use the following personal data considered as sensitive, which require special protection:
the personal data mentioned above, for the purposes
● Health data.
● Socio-economic data.
● Affective and sexual life.
● Medical history.
● Drug and alcohol use.
IV. Means to limit the use or disclosure of your personal data:
We inform you that your personal data will be protected under strict administrative, technical and physical security measures which have been implemented in order to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or treatment. .
V. Means to exercise your rights as the owner of personal data:
As the owner of the personal data that is the object of this Privacy Notice, you may exercise your rights of access, rectification, cancellation or opposition (ARCO Rights). Likewise, you may revoke the consent granted for the use of your personal data. In any of these cases, you can make your request by sending an email to the address Pacientes@clinicamenteplena.mx with the subject USE OF PERSONAL DATA.
In order to meet your request, it must satisfy all the requirements stipulated in the Federal Law on Protection of Personal Data Held by Private Parties.
SAW. Transfer of your personal data:
Your personal data may be transferred to third parties, which, for the fulfillment of the obligations that Mente Plena offers you, is necessary. The foregoing without prejudice to the exceptions of the Federal Protection Law

of Personal Data in Possession of Individuals. Therefore, your express consent is requested to make such transfers.
______________________________________________________________
If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent to do so.
VII. The use of tracking technologies on our internet portal.
We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data that we collect through these technologies will be used for the following purposes:

User habits survey

The personal data that we obtain from these tracking technologies are as follows:
to. b. c.
VIII.
User preferred language.
The user’s browser type.
The user’s operating system type.
Changes to this Privacy Notice:
This Privacy Notice may be modified in the future derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; changes in our business model, or for other reasons. In any case, you will be informed by publishing it on the following website: www.clinicamenteplena.mx and / or by email.